Average Score (211 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

211 Ratings

4.7 Average

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  • Lizbeth R.09-26-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    My experience with Volkswagen was amazing. Brian was very helpful and detailed with every single step. Definitely recommend!

  • Nicole K.09-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    car was not properly serviced

  • Carl S.09-24-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Awesome people! Our salesman Greg was incredible. Very fair deal. Our 3rd VW

  • Patricia C.09-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Easy to schedule online. Quick check-in and excellent communication throughout.

  • Thomas W.09-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Dylan T.09-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Ronald S.09-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Everything went smooth and I spent a peaceful hour and 25 minutes reading in your waiting room. Well done.

  • Lisa C.09-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Great service. They get you in and out very quickly. Great employees.

  • Mark H.09-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Michael D.09-07-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

    3 stars or 2 frowns and one happy face. more than an hour and a half for an oil change. = frown :(. Oil or some kind of grease was splattered all over my windshield and wipers. And it doesn't look like windshield fluid was topped off. = frown :(. Was given an unsolicited 10% discount. which was very kind. = happy face. the front desk folks are always so friendly/helpful, and it is the reason I always return for various services. :).