Average Score (202 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

202 Ratings

4.7 Average

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  • Steve C.03-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    My Service Advisor, Andrew Bevins, was fantastic to work with and he gave exceptional service to my car needs. I'm extremely satisfied with his care. Thanks so much Andrew!

  • Elizabeth G.03-11-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Kevin D.03-10-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • James M.03-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Michael L.03-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Maddy and the service techs are great!

  • Derek J.03-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Gregory W.03-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Janine S.03-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Dyshieka M.02-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Mrs. Mandey or Mrs Mendey is A one when it comes to customer satifaction. She goes beyond to make sure your vehical has what it needs. Aslo yall mechanics are a gem they do a wonderful job explaining what your vehical needs and making a video about it. Love this about them.

  • Anderson H.02-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everything went exactly as expected. The service was great, reasonably priced, and everyone was hospitable.