Average Score (202 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

202 Ratings

4.7 Average

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  • Lucas D.02-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    They fixed my problem quickly, explained what they did, and didn't even charge me for it!

  • Luke R.02-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Great responsiveness and communication

  • Heidi B.02-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Maxwell B.02-16-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Abigail R.02-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Barbara B.02-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Christopher Y.02-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • David Vincent H.02-13-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    I stopped by to ask a question and possibly make an appt. My info screen on my GTI was acting poorly. Madelene and her coworker listened and asked if they could take it back and diagnose it. There was a problem, so they flashed the computer and the car was fixed. The tech was a nice guy who answered my questions and patiently solved the problem. Good stuff!

  • Andrew B.02-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Maggie was very pleasant and engaging. She gave exceptional service.

  • Jason H.02-10-2025

    TYPE:ServiceMODEL:GolfYEAR:2018