Average Score (217 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

217 Ratings

4.6 Average

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  • Steve L.12-13-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    All the folks there are great. Manager as well. They really step it up for me which is appreciated because I travel alot and drive a lot of miles.

  • Kat K.12-13-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    I'm not convinced the technician checked my fluids or the air pressure in my tires even though I paid to have the tires rotated.

  • Lemuel C.12-13-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Martin G.12-12-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Marc M.12-11-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Third time buyer, advocate of the brand.

  • James C.12-09-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

    My service advisor, Madelyn did a great job explaining the service and updating me on status. Introduced me to the sales manager for a question I had rather just pointing me in his direction. Very professional in all regards.

  • Jay L.12-09-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Kevin G.12-07-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Charlie C.12-04-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Alex B.12-02-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Madelyn is AMAZING! She is very polite and communicates every step of the process with me. My service is done in a timely fashion and any issues are 💯 % resolved. I would recommend her to anyone looking for a dependable and reliable service department.