TYPE:ServiceMODEL:TiguanYEAR:2020
Efficiency of Maddie, appt, and services performed against a maintenance plan coupon
Average Score (216 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2020
TYPE:ServiceMODEL:Golf RYEAR:2019
TYPE:ServiceMODEL:TaosYEAR:2024
Undercover ( covers oil pan? ) was placed back incorrectly. 3 days later it fell down while I was on I-95 headed on a trip. The service department was quick to take me in after I Finally got a tow into the dealership. (3 hrs to get back to dealership from the time it happened).
TYPE:SalesMODEL:JettaYEAR:2025
The experience was so easy from start to finish. No pressure. My back and forth texts on my initial interest were focused. I was able to test drive a similar model right away. I was offered a fair price for my trade-in. Everything went well.
TYPE:ServiceMODEL:BeetleYEAR:2019
Service was excellent. No issues. Our service writer was concerned with my previous issues and informed the tech to follow my instructions.
TYPE:ServiceMODEL:Golf GTIYEAR:2020
Adam was very helpful and informative on the service needed and then making it happen.
TYPE:ServiceMODEL:PassatYEAR:2022
The appointment was taken on time and a great experience
TYPE:ServiceMODEL:AtlasYEAR:2021
Great staff, very knowledgeable diagnosing issues, and rectifying our needs.
TYPE:ServiceMODEL:GolfYEAR:2020