Average Score (216 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

216 Ratings

4.6 Average

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  • Derek J.10-21-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Donna W.10-19-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Unfortunately, My car became mold infested because the air conditioning vent drain was not attached at the factory. The local dealer discovered this cause after taking the car to a car cleanup facility that works with mold sometimes. Further I was told they would use a mold specialist to remove the mold but was later told by the dealership they use a car cleanup facility instead. The car remains undriveable.

  • Frank B.10-18-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Expensive repai for one part. $629 under 15 minutes.

  • Joseph R.10-15-2024

    TYPE:ServiceMODEL:Tiguan LimitedYEAR:2018

    The experience was so very different from that of the Savannah,GA location. Would be too much for me to write about here, but I would like to give y’all a 25 ⭐️ rating!!!!!! May GOD bless you all. Thanks 🙏🏼 so very much on behalf of Mommie, pops and myself.

  • Donald P.10-15-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Skyelar P.10-14-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Hubert L.10-12-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Matthew S.10-08-2024

    TYPE:ServiceMODEL:GolfYEAR:2019

    Adam was excellent. I was informed throughout and the work was excellent

  • Melissa P.10-07-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Belinda S.10-06-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Always keeps us informed and loved the video that was sent to show me what issues.