TYPE:ServiceMODEL:TiguanYEAR:2024
The work was done in the time quoted. No problems!
Average Score (216 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2022
Very nice people
TYPE:ServiceMODEL:AtlasYEAR:2019
So dropped my car off 6 days ago and agreed no rush. Picked it up 3 days later. Drove it 3 miles and warning lights went off dash readings and alarms sounded so took it back. It's been 4 days and 3 messages sent with no response and 1 pictures sent from you that shows.my front seat?????? And the issue is with the coolant that you supposedly fixed with a water pump.
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2021
I got there before my appointment time and still had to wait longer than expected. Was expensive
TYPE:ServiceMODEL:BeetleYEAR:2019
Delivered car on Tuesday. Never heard back from advisor. Called Wednesday, Thursday, Friday and Saturday. On Saturday I got hold of Mike car had checked out fine did I want to replace missing undercarriage piece, if so that could be ordered and work would be done by Tuesday morning. Tuesday morning car had been in garage yet. It should be ready by five. I took car home at 3pm but still missing a part and requires another missing part.
TYPE:ServiceMODEL:AtlasYEAR:2018
Despite a high turnover rate in service advisors, service continues to be excellent. My newest advisor, Madelyn Halpin, is top-knotch. I am glad to have an experienced advisor.
TYPE:ServiceMODEL:TiguanYEAR:2020
Madelyn and Mike worked with warranty to reduce overall costs of repairs and waive diagnostic fees
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:ServiceMODEL:AtlasYEAR:2019
Fast efficient service