The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2020
Everything is very transparent and easy. The ability to schedule online is very simple. I was able to go in and mention a coupon on the website and there was no complication. I received communication with the service and my recommendations were clear. I was able to make my choices, including skipping a service without judgement. The staff is friendly and make it an enjoyable experience.
TYPE:ServiceMODEL:PassatYEAR:2021
I appreciated the service advisor going over my service warranty and explaining everything to me. The wait time for everything I had done was reasonable and the drive from Pooler, Ga was easy.
TYPE:ServiceMODEL:JettaYEAR:2019
The staff was courteous and professional I was kept upto data on the progress of the mechanic
TYPE:ServiceMODEL:Golf GTIYEAR:2018
Scheduled oil change and tire rotation. It was performed on time and without issues.
TYPE:ServiceMODEL:BeetleYEAR:2019
Service advisor was very helpfull and did not hesitate to find out the history of the car.
TYPE:ServiceMODEL:JettaYEAR:2022
Everything was done quickly and professionally
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:JettaYEAR:2025
Quick & professional service.
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:ServiceMODEL:BeetleYEAR:2018
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