The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TaosYEAR:2025
End results can erase a lot along the way which is how I'd best describe my experience. I ended up being treated quite fairly by the GM and also enjoyed my interactions with lead salesperson Greg. The manager in between left a lot to be desired yet as mentioned the GM made up for it.
TYPE:ServiceMODEL:TaosYEAR:2022
friendly, clean, thorough and fast!
TYPE:ServiceMODEL:Golf GTIYEAR:2022
Everyone was very nice but my issue with flashing warning lights of various types has gone undressed. VW AutoNation Savannah couldn’t fix it and it appears that Hilton Head can’t either. VW denied my buyback offer so now I’m in a difficult position. Not a happy VW customer and this was my first new car. I was so excited now I regret the purchase every day.
TYPE:ServiceMODEL:AtlasYEAR:2025
Everyone in the service department was very accommodating and efficient
TYPE:ServiceMODEL:TiguanYEAR:2021
Andrew, Maddie and Michael provided outstanding customer service. I was in a tight time schedule with an upcoming trip. They were able to diagnose and complete repairs within a short window. I am beyond grateful for their patience and willingness to accommodate me.
TYPE:ServiceMODEL:ID.4YEAR:2024
TYPE:ServiceMODEL:Golf GTIYEAR:2022
TYPE:SalesMODEL:TaosYEAR:2025
TYPE:ServiceMODEL:TaosYEAR:2024
Clean waiting area. Very warm and friendly staff. Service advisor kept me informed and updated on the progress of my car.
TYPE:ServiceMODEL:TiguanYEAR:2023
Why 1 star? Believing I was coming in for an oil & filter change and a 30,000 miles maintenance, then being told I was sold a car that did not have a 30,000-maintenance package. But I was told when I purchased the car it came with a 40,000 warranty and a 10,20 & 30,000 maintenance package, also I was told I had to purchase 2 other coverages Dent protection & Appearance protection. I tried to file a claim but was told not covered. No reason was given why, also your people seemed to have NO interest in helping me resolve the issue with the car??????????????? I also told the person at the intake desk that the car seemed to be burning oil. When the car was returned, I ASKED if that found anything the answer keep an eye one. BS I had a multi-point check, I RECEIVED NO REPORT!!! DID I GET A MULTI-POINT CHECK?????????????? I believed that I had found my car dealership in SC. NOT ANYMORE, I WILL RETURN TO MY OLD DEALERSHIP IN NJ. I will return for my next oil change at 40,000 but that IS IT. Thank you, Thomas J Wade
We were unable to locate the page you requested. Please take a look at our most popular pages, listed below. If you still cannot find what you are looking for, feel free to contact us<\/a> directly.<\/p> ' }